DO NOT RUN calibration with food in the bin.We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. Once the calibration is complete fill the food bin. Note: Calibration is critical to accurate food delivery and therefore the feeder automatically calibrates itself when the food bin is empty during meal delivery, so if you see the feeder calibrate itself when trying to deliver a meal when the food bin is empty, this is normal.When complete the feeder should show the normal operating screen and be ready to go, just reload the food. The LCD will display diagnostic numbers (these are not relevant to us for this). This involves the feeder running the belt and then door several times. Press the check button again and calibration will start. Press the check button and Err 31 should begin flashing on the screen. Use the plus or minus buttons to scroll through the options until you see 'CAL'. Replug the feeder while holding down the button. Solution: Make sure there is no kibble anywhere in the feeder.This alert comes on most often when new and is typically caused by a feeder reset during the time from manufacturing to when it arrives to your door but can arise in use or as part of correcting feeder issue.Tag from the feeder memory and pair the new tag Will need to perform a tag deletion to clear the old If you’re replacing a tag for an assigned pet, you Onto the D-ring on your unassigned pet'ssĬollar. Attach the new tag by slipping the tag ring If you’re replacing a tag for an unassigned pet,ĭiscard the old tag when the new tag arrives.įollow lithium manganese dioxide coin cellīattery recycling and disposal regulations for Note: If you’re replacing an unassigned tag, Order a new collar tag at our website or contact us as soon as possible. The pet with the low battery tag approaches andĬlear when the pet leaves. Normally however, the alert will sound each time Your PortionPro Rx will continue to operate Or unassigned pet with a low tag battery is withinģ feet of the feeder. The alert tone will sound when either an assigned Solution: Replace tag as soon as possible.Will have approximately 15-30 days of battery Alert Code 8 will appear when the battery in eitherĪn assigned or unassigned tag declines to 10%ĭisplays this code, it is time to order a replacement.Mode, follow the instructions on page 14. You also may choose to put your PortionPro Rx in STOP mode temporarilyĪnd feed your pet manually until the health issue is resolved. If your pet shows signs of appetite loss or other health issues, you may want to contact To change settings on your PortionPro Rx to decrease the total cups of food dispensed per day,įollow the instructions on page 13 (see Change Settings). Adjust the total daily quantityĪs needed. If your pet does not have any health issues, it is likely the total cups of food per day is set too high. Clear excess food from food gate area and top of bowl (if needed, manually open the bowl door to access/clear food). This has caused the food bowl to overflow and food to back up in the food gate area. This code indicates that your pet has accessed the PortionPro Rx, yet has not eaten the majority of itsįood.If you can’t find the tag, visit our store.When the tag is reattached, press to resume To the D-ring on your assigned pet's collar. If you find the lost tag, reattach the tag ring.Follow solution steps for Alert Code 8:.This will disable alert code 3 in OPEN mode.If running in OPEN mode with no unassigned tag:.

Alert Code 3 may appear for several reasons: That the tag is not sensed by the feeder. The time, alert code 3 will appear every 16 hours

In OPEN mode, unless an assigned tag is worn all Paired with this feeder and no assigned tags. Then you need to have at least one unassigned tag Note: If the PortionPro Rx is running in OPEN mode,.The tag battery mayīe depleted, the tag may be lost, or your pet may not be feeling well and therefore not eating. The PortionPro Rx has not sensed your assigned pet's tag coming within feeder range in more than 16 hours.

Petlibro automatic cat feeder red light